AUTOMATION & DIGITAL OPERATIONS SPECIALIST
| AI INTEGRATION & APP DEVELOPMENT

|

Operational Specialist bridging technology and business strategy. Expertise in workflow automation, database management, data auditing, and digital infrastructure to eliminate operational bottlenecks, enforce compliance, and optimize business processes.

Core Capabilities

Workflow Automation

Power Automate, Webhooks, WhatAuto orchestration.

Data Infrastructure

SharePoint, Microsoft 365, Firebase, GitHub, Google Apps Script.

Communications Architecture

WhatsApp Business API integration, automated routing pipelines.

Operations & Compliance

Process mapping, data auditing, statutory compliance frameworks (Form 17.1 / 17.W).

Experience & References

Automation & Systems Architect
Thynkverse (2022 - Present)

Designing growth ecosystems, managing full-stack digital assets, and deploying integrated operational workflows for digital brands.

Reference: Founder & Lead Architect – View Live Operations at thynkverse.co.za
Content Creator / Operations Manager
MBCOMMS / Control Debt Solutions / Premium Debt Solutions (2024 - 2025)

Designed custom SharePoint data infrastructures, built automated audit trails via Google Apps Script, and deployed Power Automate pipelines that cut case processing times and logistics administration.

Reference: Moeneeb Reddy, Director | 072 932 0015
Production Assistant
MECAFE (2022 - 2023)

Handled operational coordination, workflow execution tracking, and structural efficiency support.

Reference: Washeemah Isaacs, Co-owner | 083 943 0629
Operations & Compliance Manager
ALPHA GROUPS / Alpha Debt Management / My Debt Assistant (2018 - 2024)

Managed critical regulatory operational workflows, executed high-volume compliance auditing, and optimized backend customer data routing pipelines.

Reference: Areeb Johaar, Co-owner | 079 611 1816
Assistant Manager
MSA (2016 - 2018)

Foundational operational leadership, team shift coordination, and process supervisor execution.

Reference: Moeghammad Lamara, Owner | 067 944 6566

Technical Projects

ThynkDebtTrack Client Portal

Automated client portal application for secure data ingestion, statutory tracking, and debt review processing.

View Portal →

Automated Audit Trail Engine

A custom integration using Google Apps Script to securely shoot data from live sheets directly into SharePoint infrastructure for real-time compliance logging.

WhatsApp Automation Suite

An automated response and routing framework utilizing the WhatsApp Business API and mobile-optimized interfaces to accelerate communication response.

Creative & Personal Insights

Digital Media

Photography, video editing, and content design executing visual narratives.

Strategic Thinking

Competitive gaming and tactical problem-solving requiring rapid decision making under pressure.

POWER AUTOMATE • MAKE.COM • SHAREPOINT • GOOGLE APPS SCRIPT • FIREBASE • GITHUB • WHATSAPP BUSINESS API • MICROSOFT 365 • POWER BI • AZURE • META ADS • SQL • AI AUTOMATION • PROMPT CONSULTANT • POWER AUTOMATE • MAKE.COM • SHAREPOINT • GOOGLE APPS SCRIPT • FIREBASE • GITHUB • WHATSAPP BUSINESS API • MICROSOFT 365 • POWER BI • AZURE • META ADS • SQL • AI AUTOMATION • PROMPT CONSULTANT

Initiate Contact

Voice Personal WA Business WA Email